Yes, we provide refunds only within 30 days of purchase. Please write to with your Order Number and we will assist you.

Unused Carv units with the original packaging are eligible for a full refund. Used Carv units are subject to a 20% restocking fee.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

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