To pair your trackers make sure the trackers are charged and awake (if your trackers are in sleep mode then you will need to wake them by plugging them into a power source). Then follow these steps:

  • Go to the “More” tab which is found at the bottom right-hand corner of your screen.
  • Select the “Check sensors” tab at the top of your screen.
  • Next select “Setup left”.
  • Place the charged tracker directly under the phone and press “Pair”.
  • Repeat these steps for the right tracker.

The trackers do not have designated sides until you pair them as the left or right tracker.

To unpair your trackers:

  • Go to the “More” tab which is found at the bottom right-hand corner of your screen.
  • Select the “Sensors” tab at the top of your screen
  • Next select “Setup left”
  • Once there, click on the three dots in the top right of the screen
  • Select “Unpair”
  • You will then be given the option to select “Both” to unpair both trackers.

For day to day use of Carv, we recommend you unpair the trackers, unplug them from the insert and charge them overnight. In the morning, you simply pair the trackers again and attach them to the inserts.

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