Your trackers will automatically go into a standby mode after a short period of inactivity.

Unpairing your trackers

For day to day use of Carv, we recommend you unpair the trackers, unplug them from the insert and charge them overnight. In the morning, you simply pair the trackers again and attach them to the inserts.

To unpair your trackers:

  • At the bottom right-hand corner of the Carv app, select “More”.
  • Once there, click on the "Sensors" tab at the top of the screen.
  • Select “Setup Left” and then touch the three dots in the top right of the screen followed by “Unpair”.
  • You will then be given the option to select “Both” to unpair both trackers.

Sleep Mode

After 7 days of inactivity your trackers will go into sleep mode and must be plugged into a power source before then can be used again. If you will not be using Carv for an extended period, you can manually put them into sleep mode.

Please note before putting trackers to sleep: the only way to wake up your trackers is to plug them into an electrical source (start charging them again). They will not wake up when you plug them into the insert.

To put your trackers to sleep, follow these steps on the Carv app:

  • At the bottom right-hand corner of the Carv app, select “More”.
  • Once there, click on the "Sensors" tab at the top of the screen.
  • Select “Setup Left” and then touch the three dots in the top right of the screen followed by “Sleep”.
  • You can then select “Both” to put both trackers to sleep.
  • Your trackers will need to be disconnected from the inserts to be put into sleep mode.

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