Your trackers will automatically go into a standby mode after a short period of inactivity.

Unpairing your trackers

For day to day use of Carv, we recommend you unpair the trackers, unplug them from the insert and charge them overnight. In the morning, you simply pair the trackers again and attach them to the inserts.

To unpair your trackers:

  • At the bottom right-hand corner of the Carv app, select the three dots
  • Once there, click on the "Carv Setup" tab at the top of the screen
  • Select “Setup Left” and then select tracker in the bottom left hand corner
  • Then tap the three dots in the top right of the screen followed by “Unpair”
  • You will then be given the option to select “Both” to unpair both trackers


Hibernate Mode

If you will not be using Carv for an extended period, you can manually put them into hibernate mode.

Please note before putting trackers into hibernate mode: the only way to wake up your trackers is to plug them into an electrical source (start charging them again). They will not wake up when you plug them into the insert.

To put your trackers into hibernate mode, follow these steps on the Carv app:

  • At the bottom right-hand corner of the Carv app, select the three dots
  • Once there, click on the "Carv setup" tab at the top of the screen
  • Select “Setup Left” and then select tracker in the bottom left hand corner
  • Touch the three dots in the top right of the screen followed by “Hibernate"
  • You can then select “Both” to put both trackers into hibernate mode
  • Your trackers will need to be disconnected from the inserts to be put into hibernate mode

Did this answer your question?