We’re sorry to hear that you are experiencing an issue. Please ensure that you are running the latest version of the app and have updated to your latest phone software. You should also try logging out and back into your Carv account on the app.

If our other troubleshooting pages have not resolved the problem, please contact us at [email protected].

In your email, please provide us with a description of the issue, along with your order number and phone model.

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