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I have a problem/need support
I have a problem/need support
Troubleshooting
+1
12 articles in this collection
Written by
Bella,
Oliver de Lange,
Jacob Frame
and 1 other
First Troubleshooting Steps
Start here
Written by
Bella
Updated over a week ago
How to clear your Bluetoooth Cache and Data - Android bluetooth troubleshooting
How to clear the bluetooth app cache on android
Written by
Bella
Updated over a week ago
Further troubleshooting help
I am having issues with my trackers
Troubleshooting steps for tracker issues
Written by
Jacob Frame
Updated over a week ago
I am having issues with Carv on my Android device
Troubleshooting steps for Android issues
Written by
Bella
Updated over a week ago
I am having issues with the calibration of my inserts
Troubleshooting for calibration issues
Written by
Jacob Frame
Updated over a week ago
I am having issues with syncing run data or hearing audio feedback
Troubleshooting for data or feedback issues
Written by
Bella
Updated over a week ago
I have a different problem.
Android bluetooth data transmission rate
Experiencing motion lag or bad connection warnings? Read why the rate of data transmission may be causing issues for you
Written by
Oliver de Lange
Updated over a week ago
I need to make changes to my account
How to change your email address and password or remove an activity from your account.
Written by
Bella
Updated over a week ago
I need to request a warranty part
Our warranty policy and process
Written by
Jacob Frame
Updated over a week ago
How can I purchase new charging cables?
Replacing your charging cables
Written by
Oscar Fountain
Updated over a week ago
Snapdragon 865 Bluetooth issues on Android
An overview of a couple of Bluetooth issues on Snapdragon 865 based phones
Written by
Oliver de Lange
Updated over a week ago
I have a different issue; what do I do?
Written by
Bella
Updated over a week ago